What Time Does Walmart Customer Service Close

If you are among the Customers of Walmart that has been asking the question “What time does Customer Service close at Walmart” then you are in the right place. In this article I will inform you on various services you can expect them to handle.

This company has a strong reputation of being open for almost all hours (both day and night) but that does mean their Customer Service is open 24/7.

Walmart Customer Service Hours vary based on location but most stores are open from 7am to 11pm in a day.

Lets dive in deep into getting the detailed information.

What Time Does Customer Service Close at Walmart   

What time does Customer Service open at Walmart? What time does Customer Service close at Walmart? These are two questions that go hand-in-hand.

The final answer to this query is that Customer service at Walmart tends to close between the hours of 8pm – 11pm.

The reason for this variation is because some stores run for 24 hours whereas some does. This means that for stores that run for 24 hours, they close later (11pm) whereas stores that doesn’t run for a full day, they close before 11pm in most cases.

Opening hours for their Customer Service is within 7am – 8am.

These Service hours vary by location so therefore you are advised to check out the store hour online or call their hotline for confirmation.

How to Find Walmart Customer Service Desk Hours

The surest way to get the Walmart Customer Service Hours is to confirm from them using any of the methods below.

Using Walmart APP

You can download the App from Google Play Store or IOS Store. Open the Walmart App and tap on Services icon. There after, select Store Services, then tap Customer Service to view your preferred Walmart store operating hours.

Contact Walmart Customer Service

This might be a great option for some persons, you can contact them by phone, live chat, email, social media or in person at the Customer service desk in your local Walmart store.

Using Walmart Store Locators

This is simple, all you do is visit the Walmart website and go to the Store Finder page to use the Walmart store locator. After that, input your zip code and state to find the nearest store.

Choose your nearest local store and click Store detail to display your preferred store’s opening and closing hours, including the hours of the specific store’s services.

What Kind of Services Does Walmart Customer Service Provide?

Before you contact Walmart Customer Service, you need to know the services they render so as not to contact them in vain. Below are the services they offer to Customers or issues they address;

Broken/Damaged Items

If you end up getting a broken product or damaged item (which might be quite surprising to you), you can bring the broken item to the desk and they will make sure you are compensated and can find the product you are looking for.

Also, if you are going through items and discover a broken product that has gone unnoticed by the staff, you can report it to the Customer Service desk instead of leaving it there.

Employee Complaints

Everyone wants to be treated with respect and when they don’t get it, there might be a prompting for a reaction. If an employee didn’t treat you well, you can report the person to Customer Service desk and it will be communicated to the Manager who will put it on the employee record.

But before you decide to go complain, have in mind that some persons might just be having a bad day and isn’t at their peak performance.

Out of Stock

If you can find a particular item on their store, you can quickly alert the Customer Service desk and they will try to restock it. By doing that, you have helped the store become more efficient in delivering products to customers.

Stamps

Instead of waiting in line to see if a cashier has any stamps, you can but stamps at the customer service center in Walmart and it happens to be convenient and easy, also there are several different stamps designs and quantities you can get from them.

Price Matches

In simple term, price match is a situation in which you find a product from another store that is cheaper than the same product at Walmart.

If the match meets some conditions (as described in here), Walmart will lower the price of its product to match the cheaper one.

Theft

Customers can report a situation of theft to the Customer Service and Walmart Security will handle the matter.

Applications for a Walmart Credit Card

If you are a Customer who is interested in applying for a Walmart Credit Card, you can get information as regards application process, available promotions or discounts from the customer service representative.

Walmart Credit Card helps you buy a product from the store and pay for them later, it also builds your credit score.

Customer Returns

One major reason people contact customer service is because they want to return an item. There is a special area in Walmart that is responsible for solely returns and other complaints from customers. This saves you the time of waiting for a cashier just to return a product.

MoneyCenter

Most Customer Service centers also have a MoneyCenter section in them that allows customers to perform some financial functions. You can purchase a money order from this MoneyCenter. Since in Walmart, money order payments for various products is accepted, you can also use it to shop at the store.

What Other Customer Service Options Does Walmart Provide?

Walmart Mobile App

Since almost all of their customers use a Smartphone, they have created an App for ease of access. In Walmart Mobile App, you can get Customer Service Options which includes you contacting their customer service through live chat or email. You can also use it in shopping online.

CHECK OUT APPS THAT CAN HELP YOU EARN ONLINE AS A STUDENT

Call Center

You can also access their Customer service via call center. The number to contact their customer service is 1-800-925-6278.

Since this is their Corporate number, for them to be able to help you, you will need to tell them about your local Walmart store.

One advantage of calling this Corporate number is that they ensure that you speak with a representative eventually.

Walmart Associate

If for any reason, you do end up at the store but no one is at the customer service desk, then you can always ask other employees. Definitely they will be able to help you but on instances where they can help, they will link you with who can be of help.

Frequently Asked Questions – FAQs on Walmart Customer Service

What should I do if Walmart Customer Service is Closed?

You can use the live chat on their Mobile App or send an email. Although sending an email might not give a very quick response.

Is Customer Service Open 24 hours at Walmart?

No, Customer Service isn’t open throughout the day.

Opening hours for their Customer Service is within 7am – 8am.

While Closing hours is within 8pm – 11pm

Their live chats and phone calls are available Monday – Friday from 8am – 9:30pm. Eastern time.

What time can you make Returns at Walmart?

This varies based on location but Walmart usually accepts returns during regular store hours. Confirming their return policy and hours with your local Walmart store before going there is best.

How to Contact Walmart Customer Service?

You can contact them using 1-800-925-6278, live chat on their website and mobile app or even through mail.

Can I Chat with Walmart Customer Service?

Yes you can chat with their Customer Service using their website or the Mobile App

How Do I Use the Walmart Hotline?

To use the Walmart hotline, call 1-800-925-6278 (1-800-WALMART) and follow the prompts to speak with a representative.

Is Walmart Customer Service open in Holidays?

Walmart customer service hours are typically open on most holidays, but hours may vary by location.

What Time does Walmart Customer Service Open on Sunday

Walmart Customer Service Opens within 7am – 8am on Sunday depending on the location.

Conclusion

I hope that this article on Walmart Customer Service Hours was of help to those asking the question “What Time does Customer Service Close at Walmart”. If you have more questions, you can drop it below in the comment section.